Contact information
At Shark & Sapphires, we value our customers and are here to assist with any questions or concerns you may have. Please find our contact details below for your convenience.
Customer Service:
Email: support@sharkandsapphires.com
For general inquiries, product information, or assistance with your order, please email our customer service team. We aim to respond to all inquiries within 24-48 hours.
Business Hours:
- Monday to Friday: 9:00 AM – 6:00 PM [Your Time Zone]
- Saturday: 10:00 AM – 4:00 PM [Your Time Zone]
- Sunday: Closed
Additional Support:
For urgent matters, please include "URGENT" in the subject line of your email, and our team will prioritize your request accordingly.
Feedback and Suggestions:
We welcome your feedback and suggestions to help us improve our services. Please feel free to share your thoughts with us.
Effective Date: May 10, 2024
Thank you for choosing Shark & Sapphires. We look forward to assisting you and ensuring your shopping experience is exceptional.